Frequently Asked Questions
Everything you need to know about shopping with Moonlight
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing it to our charts, as sizing can vary between specific collections and silhouettes.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimates are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your Moonlight pieces sooner.
Do you ship internationally?
Yes, Moonlight ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Moonlight garments?
To ensure longevity, always follow the care label instructions inside the garment. We generally recommend washing delicate items in cold water and laying them flat to dry.