Returns & Exchanges at Moonlight
We want you to feel radiant in every piece you purchase; if your selection isn't a perfect fit, you may return it within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off the Shipment
Take your package to any authorized carrier location or schedule a pickup to begin the transit process back to our studio.
Receive Your Refund
Once our quality team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing